At our company, our priority is to provide the highest level of quality service. Therefore, we have decided to present our Quality Declaration, which sets forth our commitment and values in the areas of operational excellence and customer satisfaction.

Operational excellence

We strive to continuously improve our processes, both at the strategic and operational levels. We maintain a high standard of managing, monitoring and optimizing our logistics operations to ensure efficiency, reliability and on-time delivery for our customers.

Professionalism and competence

All our employees are highly qualified and have extensive experience in the transportation industry. We focus on development and training, which allows our employees to expand their skills and stay abreast of the latest trends and technologies. As a result, we are able to provide our customers with services provided by true professionals in their field.

Safety and environmental protection

We adhere to the highest safety standards, both during transportation and in our facilities and warehouses. Taking care of the safety of our employees, customers and cargo is our top priority. In addition, we conduct our business in compliance with applicable environmental regulations and take measures to minimize our impact on the ecosystem.

Customer in the spotlight

Our customers come first. We focus on fully understanding their needs and expectations to tailor our services to their individual requirements. We provide clear communication, quick response to inquiries and flexibility in processing orders. We are committed to long-term relationships with our customers, based on trust and partnership.

Quality monitoring and continuous improvement

We regularly monitor our processes, gather feedback from our customers, and analyze results to identify areas for improvement and implement effective corrective actions. We strive to continuously improve our services and raise our quality standards to meet increasing demands.
Procem sp. z o.o.
00-517 Warsaw
80 Marszałkowska Street

e-mail: biuro@procem.pl
tel. PL: + 48 22 490 91 85
tel. DE: +49 15 77 339 10 65
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